FAQs

What is a Naturopathic Doctor?

Naturopathic doctors are primary care doctors trained at board-accredited graduate schools. Training includes clinical, physical diagnosis, pathology, anatomy, physiology, biochemistry, botanical medicine, homeopathy, clinical nutrition, physical medicine, pharmacology, and more. Dr. Kristy is considered a family doctor able to treat a wide range of conditions.

Do Naturopathic Doctors work with other health care professionals?

Yes, Dr. Kristy is happy to work with your medical doctor, chiropractor, osteopath, acupuncturist, and others. If you have a medical team, she is honored to be a part of it!

Does Dr. Kristy accept insurance?

She is a not provider for any insurance plan, but her visit fees can be covered by health savings accounts (HSA) and flex savings accounts (FSA). Dr. Kristy will supply you with an invoice with proper medical codes that you may submit yourself to your insurance. Please contact your health insurance provider to understand the parameters of your coverage.

What forms of payment are accepted?

Credit cards, debit and cash are all accepted.

How can I schedule an appointment or cancel my existing appointment?

Via phone or the patient portal. Simply call (415) 580-9227 or login to the patient portal at www.dr-kristy.com.

Can I reach Dr. Kristy’s office by public transit?

BART:

Civic Center Station–walk 4 blocks west on Hayes from Market

MUNI:

Rail: F, J, K, M and N lines exit Van Ness. Walk two blocks north on Van Ness and 2 blocks west on Hayes to Octavia.
Bus: 21 Line, exit at Hayes and Laguna-walk east on Hayes a half block From North

Parking:

On Hayes, 1 Hour Meters, Mon-Sat, 9am-6pm.

2 Hour Parking on nearby streets Mon-Sat, Unlimited on Sunday.

Parking garages: ACE at the corner of Van Nes and Hayes, Inpark on Grove Street between Gough and Franklin.

What can I expect at the initial visit?

Naturopathic visits are very thorough. During you first appointment Dr. Kristy will complete a thorough health history, any necessary physical exams, and order any pertinent lab tests. If you have any recent or relevant lab work or imaging, please bring it along with you to the appointment. The more information the better.  At the beginning of the visit you will be asked to sign an informed consent, HIPPA form and agree with the office policies.  Visits are completely confidential and Dr. Kristy’s goal is to make it a very positive experience.

What can I expect from a phone consultation?

Phone consultations can be booked for existing patients with uncomplicated circumstances. It is at the doctor’s discretion whether this option would be appropriate.

Who should I contact if I have an emergency after hours?

In case of emergency, please call 9-1-1 or go to the nearest emergency room or urgent care facility.

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